Client Success

TXI Case Study

Building materials supplier TXI dramatically reduces vehicle incidents with Lytx.

Result Metrics

90%

Less vehicle incidents

2,100

Employees

100+

Facilities

Problem

  • Difficulty staying current with new safety and technology developments
  • Complex challenges and constraints associated with operating TXI's specialised vehicles
  • Tried different behaviour-based solutions, but needed technology that could significantly improve safety

Solution

  • Implemented the Lytx DriveCam™ safety programme; used Lytx® onboarding resources and recommendations to address and reduce driver resistance
  • Launched an extensive rollout using multiple communication channels: safety meetings, plant-specific meetings, and newsletters
  • Focused on the elevated security and driver protection aspect of the DriveCam® safety programme to alleviate concerns
  • Used the DriveCam programme as a coaching and safety tool for every driver in its fleet

Results

  • Reduced vehicle incidents by more than 90% in two years
  • Continued to reduce vehicle incidents year after year
  • Used video to exonerate multiple drivers and protect the company from false claims
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“TXI has been very pleased with the results of the DriveCam programme, almost from day one. Our drivers have accepted it, our supervisors have accepted it, and we’ve had exceptional results.”

– Jamie Rogers, COO, TXI

Industry
Construction
Business Need
Fleet Risk Management

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The DriveCam Difference

Founded in 1951 as Texas Industries Inc., Dallas-based TXI has grown to become a leading supplier of building materials, including cement, aggregate, and concrete.

With 2,100 employees and more than 100 facilities throughout Texas, Louisiana, Arkansas, Oklahoma, and California, TXI was challenged to stay current with safety and technology developments, while also ensuring that chosen programmes and solutions were best suited for staff, management, and customers.

In the more than sixty years since its founding, TXI has maintained an unwavering commitment to employee and driver safety, launching its first company-wide safety programme in 1954.

“We had embarked on a lot of behaviour-based training programs,” said TXI Chief Operating Officer Jamie Rogers of the company’s efforts in recent years. “We were really looking for technology that could help us improve our safety programme significantly, and the DriveCam safety programme fit that bill.”

A Successful Implementation

According to Tom Zais, vice president of TXI’s Concrete Division, “The obstacles, challenges, and constraints associated with operating this incredibly complex equipment are plentiful. Add to this the risks TXI operators face on the roadways every day, and it’s clear that drivers and supervisors are under enormous pressure to keep their fleet safe.”

When TXI discovered the DriveCam safety programme, they knew they had found the right solution. However, not everyone was happy. “When we first introduced the programme at TXI, we did experience some resistance from the drivers,” said TXI Senior Plant Manager Federico Cosseo.

After consulting with Lytx experts, reviewing Lytx’s onboarding recommendations and driver communications resources, TXI management recognised the importance of educating drivers about the benefits of the programme. They knew focusing on the elevated protection and security it offers would help ease concerns of supervisors and drivers.

“We worked pretty extensively to plan our rollout of the programme,” Zais said. “We had a number of Town Hall sessions, and we used every communications medium we had available to us at the time, including safety meetings, plant-specific meetings, and newsletters. And we gave repeated demos of how the device and programme work.”

Once the DriveCam safety programme results became evident, the program was quickly embraced. In fact, Rogers said, “TXI has been very pleased with the results of the DriveCam safety programme, almost from day one. Our drivers have accepted it, our supervisors have accepted it, and we’ve had exceptional results.”

The Power of Video, Coaching, and Making a Difference

TXI's results include helping to protect its drivers from false claims. “There have been many incidents and accidents where we’ve used video to help exonerate the driver,” said Cosseo.

TXI Ready Mix Driver Cedric Williams is among those drivers. “As I was leaving one of our plants, I approached a red light that then changed to green,” Williams recalled. “As I started to proceed through the intersection, a vehicle on the right turned in front of me.” The DriveCam event recorder caught everything, including the fact that Williams was not at fault.

Thanks to the DriveCam safety programme, Williams and his fellow drivers no longer have to worry about proving their innocence, because they have video on their side.

“After drivers realised how good this tool was and how much it was going to help them, they became advocates,” Cosseo reports. Zais also noted how using the DriveCam safety programme as a coaching and improvement tool has helped drivers view supervisors as mentors rather than disciplinarians.

Using the DriveCam safety programme has also allowed drivers to see how critical it is to perform at their best. “The programme has given our mixer operators a little more validation that the things they’re doing—and not doing—can make a difference. It’s an incredibly sustainable system when coupled with the coaching environment that we’ve established.”

“It’s a good tool,” agrees Williams. “It helps you be safe by making you more aware and conscious of the decisions you make while driving.”

Cosseo concurs, adding, “It makes me feel very good knowing that we’re doing everything we can to make sure that our people are safe out there.”

The Bottom Line

According to Zais, “The results coming out of the gate were pretty extraordinary. We saw a significant reduction in vehicular incidents, on the order of 90%+ over the first twenty-four months. We continue to see a downward trend in year-over-year incidents.”

“Historically we’ve had little visibility into how this group of employees is driving and behaving,” added Rogers. “The DriveCam safety programme really helps close that gap.”

Williams concluded, “When new drivers come to TXI, I tell them, don’t be afraid of [the DriveCam safety programme], use it—embrace it. It’s a tool for you.”

 

service used

Lytx DriveCam Enterprise Programme

Our most comprehensive programme for improving driver behaviour and reducing collisions, claims costs, and fuel use.

More about the DriveCam Enterprise Programme

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