DriveCam Receives the 2013 North America Frost & Sullivan Customer Value Enhancement Award


Frost & Sullivan recognizes DriveCam with the 2013 North America Frost & Sullivan Customer Value Enhancement Award.

July 29, 2013 – San Diego, Calif. – DriveCam today announced that it has been recognized with the Frost & Sullivan 2013 Customer Value Enhancement Award for continuous improvement in its driver safety value proposition to current and future clients, as well as for consistently elevating the safety of drivers and vehicles, resulting in operating cost reductions for its clients. The award is based on Frost & Sullivan’s recent analysis of the advanced commercial vehicle safety systems market and coincides with DriveCam’s recent announcements of significant new client relationships.

Frost & Sullivan found that with DriveCam’s constant commitment to meet customer needs and enhance customer value, the company provides an innovative, predictive, analytics-based driver safety solution that identifies, analyzes and improves driving behaviors. It also effectively addresses the crucial demands of transportation businesses to improve compliance with safety regulations, operational efficiency and fuel optimization.

“This honor is a true high point in a fantastic year in which we’ve joined forces with Volvo, established significant new client relationships with industry leaders like Greyhound Lines and Waste Industries, and are expanding our success with many long-time customers,” said Brandon Nixon, chairman and CEO of DriveCam. “As our business grows in support of our mission to help drivers perform every day to the best of their ability, it’s very reaffirming to be recognized by a growth-strategy leader like Frost & Sullivan. Our customers can be confident they chose a trustworthy solution from a partner who will be with them for the long run.”

“Most safety solutions in the commercial vehicle industry are focused on improving the vehicle’s safety, unlike DriveCam, which focuses on the drivers and improving their driving behaviors,” said Frost & Sullivan Industry Analyst Wallace Lau. “With DriveCam, fleets can achieve higher safety scores, enabling them to attract high-quality drivers and improve their brand image.” Lau also noted, “DriveCam’s solution has supported many fleets in improving their safety practices and reducing litigation and usage-based insurance claims. DriveCam’s RAIR offering eases the pressure on DOT-regulated carriers, effectively helping fleets improve their safety scores, regulatory compliance and overall operational efficiencies.”

DriveCam’s solution improves safety by combining data and video analytics with real-time driver feedback and coaching, resulting in reductions in collision-related costs and fuel consumption. Using its patented Driver Science Engine®, DriveCam’s solution scores, prioritizes and tracks the results of driving behaviors to identify behavioral improvement opportunities for increased safety. In-cab video captures driving behavior, which is objectively reviewed and scored, then passed on to the fleet for use in coaching drivers.

According to Frost & Sullivan, DriveCam’s video event recorder-based solution offers transportation businesses unique insights to understand and correct risky driving behaviors. Installed behind the rearview mirror, the DriveCam video event recorder captures both sight and sound. Using two imagers—one facing the road and another facing inside the vehicle—DriveCam’s solution uses the company’s patented RiskPredict® analytics technology and the power of video to identify risky driving events. The DriveCam video event recorder runs continuously but only records and uploads the critical eight seconds before and four seconds after an event has been identified as risky. DriveCam’s solution has proven useful in exonerating drivers in collisions where they are not at fault and protecting clients against fraudulent claims, resulting in reduced litigation and collision-related expenses.

Frost & Sullivan further affirmed that DriveCam’s services add additional value for its clients by combining driver and vehicle performance information with its extensive database of critical events and analytics engine to predict future events before they occur. The DriveCam platform analyzes volumes of data, transforming it into actionable information that helps fleet managers understand key indicators impacting their fleets and drivers. Further, all recorded data is analyzed and posted daily on DriveCam Online®—a Web-based SaaS application—for fleet managers to provide consistent and timely feedback to their drivers, resulting in an immediate improvement in overall fleet efficiency. In addition to driver improvement, Frost & Sullivan believes that the company’s acquisition of RAIR further bolsters its value proposition in helping transportation businesses comply with strict CSA standards.

Finally, DriveCam’s solution has resulted in fuel savings of up to 12 percent, as well as reduced maintenance costs. Unlike other vehicle-centric fuel solutions, DriveCam’s solution focuses on the driver, specifically on the three driving behaviors that have the greatest impact on fuel efficiency: efficient or “smooth” driving, idling and speeding.

Each year, Frost & Sullivan presents this award to the company that has demonstrated excellence in implementing strategies that proactively create value for its customers with a focus on improving the return on the investment that customers make in its services or products. The award recognizes the company’s inordinate focus on enhancing the value that its customers receive, beyond simply good customer service, leading to improved customer retention and, ultimately, customer base expansion.

Frost & Sullivan Best Practices Awards recognize companies in a variety of regional and global markets for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analysis and extensive secondary research in order to identify best practices in the industry.

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About DriveCam
As proven experts in compliance and the science of safe and efficient driving, DriveCam reduces collision-related expenses, fuel costs and the risk of audits and lost business for hundreds of commercial fleets worldwide. The company identifies and addresses the causes of poor driving by combining sight and sound with real-time, predictive analytics. With over 500 commercial and government fleet clients, DriveCam monitors 20 billion driving miles annually, while protecting more than 400,000 drivers worldwide. For more information, visit

DriveCam, DriveCam Online, Driver Science Company and RiskPredict are registered trademarks of DriveCam, Inc.