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    Contact Support

    Get the most out of your Lytx solutions

    Our support team is available 24/7 and committed to your success.


    Call us and speak to a support specialist


    INTERNATIONAL CUSTOMERS

    United Kingdom

    +44 0808 189 4157

    France

    +33 (800) 900-394 

    Ireland

    +353 1800 816 061

    South Africa

    +27 (800) 980-377

    Mexico

    +52 800 461 0470

    COMMERCIAL FLEET CUSTOMERS

    United States
    +1 (866) 910-0403


    Send a support ticket

    Email our support team to create a ticket in our system.

    EMAIL SUPPORT

    Self-guided support

    Business Center

    Submit tickets, take trainings, and access marketing support.

    Developer Portal

    Access Surfsight open APIs and support documentation.

    Knowledge Base

    Access product documentation.

    Partner Portal

    Manage your device ecosystem.

    Surfsight Cloud

    Manage your fleet’s devices and settings.

    ADDITIONAL RESOURCES

    Learn about returns and repairs or download software

    Lytx event players

    Download our standalone software programmes so you can view video clips outside of your online portal.

    Download the SF Series and SV2 player

    Download the DC3/DC3P player

    Return a device

    Read our instructions for returning your in-warranty Lytx device.

    Return instructions

    Out of warranty repairs

    Repair services are available through our authorised third-party repair centers even after your DriveCam event recorder is out of warranty.

    DCII EVENT RECORDER

    PSSI Repair Form

    DC3/P DRIVECAM EVENT RECORDER

    Selectron Repair Form

    FoxConn Replacement Form