C.R. England Switches to Gain ROI Confidence and Superior Customer Service

After switching from a previous video safety solution to Lytx, C.R. England gained fast video retrieval, weather aware insights, and API-driven coaching that their previous vendor couldn’t match.

The result: Unlocking vast potential to further improve collision rates, stronger accountability and customer service, andconfidence in the investment’s return.
As a dedicated freight operation, C.R. England wanted to continue their commitment to their motto, “Safe and on time. Every time”. Their previous vendor left gaps in customer support and risk visibility. They were seeking not just a solution that could uncover more real-world risk, but a safety partner with deep expertise in the trucking and freight industry that could help them continue shaping the future of the field, just as earlier generations of C.R. England had done.

Choosing a Safety Partner Built on People and Product

After a strong trial experience, C.R. England’s decision to select Lytx was clear. It came down to two factors: people and product. “It was the people who sealed the deal. Weekly meetings, quick answers, and follow-through. We felt supported.” “Between the support and the product, it was a no-brainer; Lytx all the way. There is no doubt on ROI, we’d tell anyone: you need to look at Lytx,” said Colin England, Director of Accident Prevention.

Advanced Tools for Real-Time Risk Visibility and Coaching

England also cited Lytx’s product strengths, including:

Video Search & DVR Retrieval

Lytx offers self-serve video search and download functionality, even for non-triggered events. Competitors couldn’t match this on-demandcapability. “Finding video is fast,” England said.

Weather Intelligence

Lytx’s weather solutions beat other competitors during the competitive trial, including an overlay of weather maps with truck locations and imagery for real-time* visibility to make decisions. “The Weather Overlay let us advise drivers with real context,” England said.

API Connection for Customized Coaching Approach

Lytx has API capabilities to help feed data directly into C.R. England’s proprietary platform. “Drivers can self-coach in our app. Seeing is believing,” England said.

Fatigue Detection

Lytx fatigue technology helps signal and prevent risk escalation differently from competitors. By leveraging machine vision (MV), artificial intelligence (AI), and human intelligence (HI), Lytx identifies fatigue with greater accuracy.

Achieving a 90% Fleet Rollout in Just Three Months

C.R. England continues to receive high support from Lytx’s enterprise-grade service team not traditionally seen from a technology vendor. C.R. England was able to get 90% of their 4,000 vehicles installed in just three months. A rollout of this scale and timeline requires great attention to detail, regular planned syncs, availability for questions and answers, tools to self-solve problems, and more, all of which Lytx had ready. At the same time, a custom API was set up to support C.R. England’s proprietary safety application. Although C.R. England saw initial safety gains with its previous provider, improvements began to stagnate. After trying out Lytx’s advanced solution, the company saw significant gains after just six months. “Our prior vendor was not sophisticated enough. Now, we have more incident awareness thanks to these Lytx tech advancements,” England said.

Looking to the Future

C.R. England plans to deepen use of weather-aware insights, expand driver-led coaching, and explore advanced MV+AI** features as their program matures. These efforts are part of a broader commitment to safety, operational excellence, and innovation, ensuring they remain a leader in freight transportation that upholds the same values as their founders.

Ready to Learn More?

Contact your Lytx representative at 866.419.5861 or INFO@LYTX.COM

* Subject to available cellular network connectivity.
** The MV+AI technology and associated services are a driver aid only. Drivers should never wait for a warning before taking measures to avoid an accident. See www.lytx.com/legal/driver-information.
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